Privacy Policy

General

Personal Data Protection Act 2010 (“PDPA/Act”) has been introduced by the Government of Malaysia to monitor the processing of personal data in commercial transactions. The Act, which applies to all companies and firms incorporated in Malaysia, makes it mandatory for us to notify you, among others, regarding your rights as our customer/potential customer (“you”) in relation to your personal data that we have collected, will be collecting, processing and/or will be processed and the purpose of processing the said personal data. This privacy notice (“Notice”) is issued by iData Global Sdn Bhd (Registration No. 201801044073 (1306105-D). This Notice is applied to the processing of your personal data by iData Global Sdn Bhd (including without limitation to related companies and subsidiaries of iData Global Sdn Bhd), associates, partners, related corporations, service providers, strategic partners, contractors, related third parties and consultants for the Meaning stated in this Notice. This Notice describes how we collect, process, use, store and allow access to your personal data in accordance with the PDPA. For the purposes of this Notice, the terms “personal data" and “processing" have the same meaning as prescribed in the PDPA.

This Notice is to inform you that your personal data is being processed by us or on our behalf. Please read this Notice to understand how we use personal data that we may collect from you. By providing us with your personal data, you agree to this Notice and the collection, processing, use, storage and accessibility of your personal data in accordance with and as described in this Notice.

Personal Data Source

Your personal data is or will be collected from various sources or in a variety of ways, including without limitation:
(a) by telephone, facsimile, mail, coupon, advertisement, website, email, and/or by means of a simple text message system (“sms”);
(b) from any information submitted or provided by you to us for any purpose;
(c) when you contact us through various means such as telephone calls, emails, and/or mails;
(d) from closed-circuit television (closed-circuit television recording) when you are at or visit our premises;
(e) from authorized third parties such as marketing companies; and
(f) from all other communications between you and us and from any other information that you may provide to us from time to time.

Personal Data That Will Be Collected

We may collect and process a variety of your personal data (including sensitive personal data) which includes but is not limited to:
(a) introduction details such as your name, identification number, supporting identity documents such as identification card, gender, ethnic, race, nationality, date of birth, age, chosen language and marital status;
(b) your contact details such as your personal address, house address, office address, delivery address for marketing materials and products, phone number, email address and other contact details that you provide to us from time to time;
(c) your occupation details such as your employer’s name, your designation in the company, job description, the company address, phone number, your salary range and professional qualification or qualification;
(d) your payment details such as bank account number and credit card or debit card details;
(e) your interest and personal preference to help us to standardize our marketing promotion and/or product that is most suitable for you;
(f) information that is related to the transaction, including personal individual data provided by a corporate entity related with a transaction or contract;
(g) telephone conversations;
(h) sms;
(i) closed-circuit television recording;
(j) the details of your spouse, dependency or any other third party; and
(k) any other personal data transmitted or provided by you to us and all other personal data collected from you at any time

Purposes

The personal data provided, has been given and will be given to IData Global Sdn Bhd, is currently in use or will be used and will be processed by us for the following meaning and purposes:
(a) to carry out pre-contractual and contractual obligations with you;
(b) to consider and to process your queries on our products and/or services;
(c) to verify your identity and background, and to minimize the risks of unauthorized access to your personal data when you are dealing with us;
(d) for the purpose of marketing and advertising of products;
(e) for the delivery of marketing materials, sms, notices, documentations, forms and products bought from IData Global Sdn Bhd;
(f) advertising and offering our products and/or services and to provide you with our products and/or services purchased by you;
(g) providing you details about our products, promotions, services and business update of IData Global Sdn Bhd;
(h) to consider your personal data in the coupon and through other methods of us obtaining your personal data;
(i) to consider your application, queries and order;
(j) to communicate with you;
(k) to improve IData Global Sdn Bhd’s services;
(l) to provide you with information, such as activities, events, offers or promotions, relating to our products and/or services and our partners and businesses;
(m) to provide services to you;
(n) to process payment transactions and verify and execute the said transaction;
(o) to respond to your queries and to improve our communication with you;
(p) for administration of your participation in our campaigns;
(q) to implement internal requirements and activities of IData Global Sdn Bhd;
(r) for the purpose of dispute resolution;
(s) to allow us to carry out our legal rights to recover any debts you owe us;
(t) for internal investigation, compliance, audit or security purposes including, without limitation, criminal detection, crime prevention and prosecution;
(u) for market survey and interest analysis;
(v) for queries regarding sales and reward details;
(w) for other authorized business activities of IData Global Sdn Bhd;
(x) for research on the demographic and behavioural pattern of our customers;
(y) to meet any legal or regulatory requirements and to prevent or investigate any fraudulent or criminal activity; and/or
(z) for any other means as applied in the terms of use of IData Global Sdn Bhd’s website;

Disclosure and Personal Data Transfer

We disclose or will disclose your personal data to our related corporations, business partners, service providers, credit reporting agencies, our financial or professional advisors, banks, government departments and agencies, regulatory and/or statutory bodies and any third parties requested or authorized by you for any of these purposes. We may also give your personal data as a response to court order(s), subpoena(s), law enforcement agencies, government agencies and/or any other party to whom you have given express or implied permission. We also have the right to report to law enforcement agencies for any activity which we believe is illegal. We may disclose your personal data when we have reasonable grounds to believe such disclosure is necessary for the purpose of complying with and enforcing any of our terms of use or terms and conditions, or to protect the rights, property and security of others and IData Global Sdn Bhd. Your personal data may also be transferred to location(s) outside Malaysia to any third parties mentioned above, and kept in the file server (‘server’) located in or outside of Malaysia, for any Meanings stated in this Notice. You hereby consent to such transfer.

Mandatory Personal Data

It is mandatory for you to provide us with the information required which has been marked with asterisk (*) in the online registration form (collectively, “compulsory personal data”). If you fail to provide us with such compulsory personal data, we may refuse to process your personal data for any of the Meanings stated above and/or cause us to be unable to provide you with the products and/or services requested.

Access To, Amendment, Enquiry and Complaint to and Limit of Processing of Personal Data

You have the right to request for access, enquire and request for amendments to your personal data held by us which is related to you. You also have the right to contact us with any questions or complaints regarding your personal data (including requests to limit the processing of your personal data or to stop or stop processing your personal data for direct marketing purposes). In general and subject to certain exceptions contained in the Act, you may, upon payment of a prescribed fee, make a data access request or a data amendment request in writing to us. We may refuse to comply with requests for data access or data amendment requests and must, by written notice, notify you of such refusal and the reasons therefore.

All inquiries, complaints, requests and applications may be made by email to the address below, to our personal data protection officer.

Designation:Personal Data Protection Officer IData Global Sdn Bhd
Email Address: [email protected]

Update and Privacy Notice Amendment

This Notice may be amended from time to time and the latest version will apply and replace all previous versions, including but not limited to versions in catalogues, marketing materials, or printed copies. Any amendment will be effective as soon as notice of it has been given to you through, including but not limited to, the broadcast made on our website at http://www.dionyx.com.my , e-mail, sms or through other methods which you will be notified of. Please check our website for the latest version of the Notice. Continued use of our products and/or services or use/access of our website at http://www.dionyx.com.my will be considered as your acceptance to such amendments.

Accuracy of Personal Data

You are responsible to ensure that the information you provide to us is accurate, complete, not misleading and up to date.

Third Parties’ Personal Data

We may seek your assistance if personal data relating to others is required to process your personal data for the Meanings and you hereby agree to use your best efforts to assist us when required. If any third-party personal data has been provided to us by you, you must ensure that such third party has read this Notice and agrees to process its personal data for any Meanings before providing it to us personally.